Refund Policy
Last updated: January 26, 2026
Our Commitment to You
At PogoServices4U, customer satisfaction is our priority. We stand behind our services and offer fair refund policies to ensure you have a positive experience.
1. Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
- Service was not delivered within the promised timeframe (plus reasonable buffer)
- Service was significantly different from what was described
- Technical issues on our end prevented service completion
- Order was cancelled before work began
2. Non-Refundable Situations
Refunds will not be issued in the following cases:
- Services that have been fully completed and delivered
- Change of mind after service has started
- Issues caused by incorrect information provided by the customer
- Third-party issues beyond our control
3. Refund Process
To request a refund, please follow these steps:
Contact Support
Reach out to our support team via Discord, Messenger or Facebook Page within 7 days of your purchase.
Provide Details
Include your Ticket number, date of purchase, and reason for the refund request.
Review Period
Our team will review your request within 24-48 hours and respond with a decision.
Refund Processing
Approved refunds will be processed within 24-48 hours to your original payment method.
4. Contact for Refunds
For all refund inquiries, please contact us through: